Refunds and Returns

Due to the nature of our products we do not accept returns with the exception of product defects. Silicone ears and prosthetics can have small anomalies such small bubbles etc… along the back of the appliance. If you notice any significant defect or tear, please contact us upon receipt and I will set up a return, make a replacement and resend it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Gift cards

 

Refunds

You may contact us any time before your item ships and request a refund. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@geeklingcreations.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@geeklingcreations.com and we will email you return instructions.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

If we have authorized a refund or exchange for defective product we will pay for return shipping and email you a pdf label if aplicable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

Contact us at info@geeklingcreations.com for questions related to refunds and returns.